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RETURN POLICY & WARRANTY
All customers have a
30 day return period. Any items purchased by mistake, or any items that are no
longer wanted will be subject to a 20% restocking fee, and buyer must pay
return shipping. Return item(s) must be in original condition. Any
physical damage to returns such as signs of installation / firing will not be
accepted. We will inspect all returned products before accepting them. Shipping
and handling is non-refundable. Prior to installation customer must
inspect all products. All defects must be report to OutdoorsportsUSA within 30
days after package is received. We pride ourselves in customer services and
encourage our customer to provide good communication with us; therefore we can
serve you better and be able to ship your items out promptly. Please double
check your email SPAM or JUNK mail folder for our email just in case. Buyers
are required to obtain an RMA (Return Manufacturer Authorization #) from us
before returning anything back to us. Packages sent without approved RMA # will
be rejected at shipper's expense. Defective products will be offered exchange
only. If the product is found to be not defective upon inspection and was
reported within 10 days upon period, buyer will also be responsible for paying
shipping/handling fee to us before we return the item. All faulty products
due to improper installation or improper use will NOT be replaced by Eagle Lite
Inc / OutdoorsportsUSA. We will inspect all returned products before accepting
them. Eagle Lite Inc / OutdoorsportsUSA is NOT responsible for any
If you purchase the wrong item we are happy to assist you with an exchange within 5 days upon delivery. Buyer is required to pay two-way shipping and is subject to exchange fees.
When placing your order, please make certain the billing address you provide matches the address registered with the card you are using. We (Eagle Lite Inc/OutdoorsportsUSA) strive to protect our customers and any sensitive information you choose to share with us. Our staff may reach out to customers to verify orders or addresses at any time. If you place an order with us and do not receive an order confirmation, please contact us as soon as possible. Eagle Lite Inc/Outdoor Sports USA employees will never ask you for your password and Credit Card information. All California residents are subject to a 8% Sales Tax.
Flash sales, weekly
promotions, and holiday sales are only valid on the dates specified in each
event. OutdoorsportsUSA does not offer price
adjustments or credits of any kind if your order is not placed within the
specified time period. For weekly promotions/coupons please subscribe to our
mailing list. Any discount codes must be entered and accepted by our system to
be applied to the order. If you forget to add the code or could not find
where to enter it, the code cannot be applied later. If you have trouble
applying the coupon please contact us for help. Codes will NOT be applied after
an order has been placed. Customers are only eligible for ONE gift per
household per sale.
TERMS & CONDITIONS
When purchasing from us you acknowledge that you have read and agreed to what we have posted on this listing. It is our discretion to combine orders. We reserve the right to refuse service.
Before making your purchase please refer to your local state laws.
For Shipping Status/Questions regarding an order/general quotes on bulk orders please call or e-mail us, and we will reply within 48 business hours.